Please review all of these instructions before proceeding with the software installation

All Amptek products shipped after November 15, 2011 can be installed with the following instructions.

If you have older hardware or firmware please see the Reference Information section below to determine your compatibility.

There are two steps to installing the software for an Amptek DPP device.

    1. Install the WINUSB driver
      1. Jump to Windows 7 Instructions
      2. Jump to Windows XP Instructions
    1. Install the DPPMCA Display and Acquisition software
      1. Jump to Acquisition Software Instructions

Jump to Reference Information

Jump to Installation FAQ


STEP 1: Install the WINUSB driver

IT IS HIGHLY RECOMMENDED TO USE WINDOWS UPDATE TO INSTALL THE WINUSB DRIVER IF YOUR DEVICE AND FIRMWARE SUPPORT IT.

If the computer’s operating system is Windows 7 (32 or 64-bit) and has access to the internet, go to “Windows 7 WINUSB Installation through Windows Update.”

If the computer’s operating system is Windows XP 32-bit and has access to the internet, go to “Windows XP WINUSB Installation through Windows Update.”

The preferred installation method for the WINUSB driver is through Windows Update. If the computer does not have access to the internet, or if you are using an unsupported operating system, install the driver manually using the Manual WINUSB Driver Installation Instructions. You will have to download the WINUSB driver package (9 MB zip file) for manual installation. Only download the WINUSB driver pacakge for a manual installation, it is NOT needed for Windows Update. When performing a manual installation, follow the instructions in the document precisely and carefully. Making an incorrect selection will install the wrong driver and make it very difficult, error-prone, and time consuming to remove the incorrect driver from the operating system.

Windows 7 WINUSB Installation through Windows Update

1.  Power the device and connect it to the computer using the supplied USB cable

2.  Windows will show the balloon on the bottom right side of the screen

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3.  Click on the balloon to see the details; you will see the following dialogs:

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4.  The WINUSB driver is now installed and ready for use

Windows XP WINUSB Installation through Windows Update

1.  Power the device and connect it to the computer using the supplied USB cable

2.  The Found New Hardware Wizard will appear; select “Yes, this time only” and click “Next”

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3.  Select “Install the software automatically (Recommended)” and then click “Next”

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4.  You will see the following dialogs:

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5.  Click “Finish”; the driver is now installed and ready for use

6.  You will see the balloon on the bottom right of the screen:

winusb_10

 

 

 

7.  Click the balloon and the following dialog will appear; click “Yes” to restart the computer

winusb_11

 

 

 


STEP 2: INSTALL THE DPPMCA DISPLAY AND ACQUISITION SOFTWARE

Locate the DPPMCA directory and copy and paste it to your local machine. Then run the executable in the directory. There is no “setup,” it is a simple copy and paste to the local computer. Amptek recommends copying the software to “Program FilesAmptek.”

TIP: Right click on the DPPMCA.exe file and select create shortcut. Then drag the shortcut to your desktop for easy access.

You must have full read/write access to the DPPMCA directory. These programs cannot be run from the CD.


 Reference Information

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*FW4 legacy devices must be upgraded in order to use the WINUSB driver and Windows Update.  See the Windows 7 compatibility document.

Example 1: PX5

The PX5 is a FW6 device. FW6 devices are only compatible with the DPPMCA display and acquisition application software. The WINUSB driver for FW6 can be installed automatically through Windows Update on all operating systems both 32 and 64 bit.

Example 2: DP4

The DP4 is a legacy FW4 device. FW4 devices are only compatible with the ADMCA display and acquisition application software. The WINUSB driver for FW4 can only be installed automatically through Windows Update on Window XP 32 bit, Windows 7 32 bit, and Windows 7 64 bit. The WINUSB driver must be manually installed on Windows XP 64 bit, Vista 32 bit, and Vista 64 bit.

FW4 (legacy/discontinued)

NOTE: All of the products in this category have been discountinued.

  • Includes these devices: DP4, PX4, Gamma-Rad, and X-123 units with a DP4 inside
  • These require a firmware upgrade for use with the latest WINUSB driver which is required for use on 64-bit operating systems. See the Windows 7 compatibility document
  • FW4 devices can be used with the legacy APAUSB drivers on 32-bit operating systems
  • These devices must use ADMCA

FW5

  • DP5 units as shipped from the factory before November 15, 2011 all have FW5
  • X-123 units with a DP5 inside as shipped from the factory before November 15, 2011 all have FW5
  • These devices must use ADMCA
  • These devices can be upgraded by the user to FW6

FW6

  • DP5 (FW6 default from the factory as of November 15, 2011, user can downgrade to FW5)
  • X-123 (FW6 default from the factory as of November 15, 2011, user can downgrade to FW5)
  • DP5G (FW6 only, default from the factory)
  • MCA8000D (FW6 only, default from the factory)
  • Gamma-Rad5 (FW6 only, default from the factory)
  • PX5 (FW6 only, default from the factory)
  • These devices must use DPPMCA
  • FW6 will be used in all future Amptek DPP product releases

Installation Frequently Asked Questions (FAQ)

If I try the automatic install method for the USB driver but my device and operating system are not supported, what happens?

The installer will go to the Windows Update site but will not find the correct package. It will eventually give you an error message that the “Installation Failed”. At this point, you must follow the manual installation instructions.

Where can I get the latest drivers and software?

Go to the Software Downloads web page. You will need to know which processor you have to obtain the correct version.

My computer is asking to install the USB drivers again, even though I installed them previously. Why?

Under the USB protocol, the drivers are installed for every USB port. Each time you plug a unit into a different port on the computer, the drivers must be installed.

How can I tell if my DP5 or X-123 with a DP5 has FW5 or FW6?

  • If your unit was shipped before November 15, 2011 it has FW5. If was shipped on or after November 15, 2011 it has FW6.
  • If your unit connects to the ADMCA application software it has FW5. If it connects to the DPPMCA application software it has FW6.

Do I have to rewrite custom software that I developed for FW5 to support FW6?

Yes. FW6 is NOT backwards compatible with FW5(4). It uses an new protocol. You must implement the Software Developer’s Kit (SDK). The old DPP API is NOT compatible with FW6.

Which firmware version will be supported by Amptek going forward?

Only FW6 will be supported going forward. There will be no future upgrades or bug fixes to FW5(4). All new functionality will be incorporated only into FW6. Amptek strongly recommends that users of FW5(4) migrate to the FW6 platform as soon as possible.